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Background: Today it was reported that an auditor of major ISP broadband meters could not certify the
accuracy of five of seven usage meters. This report follows earlier
reports of discrepancies by independent network engineers and ongoing
complaints of meter errors in consumer forums.
The following statement can be attributed to Michael Weinberg, Vice President, Public Knowledge:
“Public
Knowledge calls on all ISPs who use data caps to suspend those caps
immediately. Until ISPs can prove to an independent technical expert
that they can accurately measure consumer data consumption, they have no
business charging consumers overage fees for allegedly going over their
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“The debate around data caps has been premised on the
assumption that ISPs had the capacity to accurately count consumer data
usage. ISPs should no longer be afforded the benefit of that doubt.
Instead, ISPs have an obligation to consumers to suspend their data caps
until – or unless – they can accurately meter usage.
"The FCC has always made clear that calling something a data cap is not
an invitation to rip off subscribers. If consumers must rely on ISPs to
police themselves, then they are entitled to have their data caps
suspended until the ISPs can guarantee that their meters are accurate."
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[#value] => Background: Today it was reported that an auditor of major ISP broadband meters could not certify the
accuracy of five of seven usage meters. This report follows earlier
reports of discrepancies by independent network engineers and ongoing
complaints of meter errors in consumer forums.
The following statement can be attributed to Michael Weinberg, Vice President, Public Knowledge:
“Public
Knowledge calls on all ISPs who use data caps to suspend those caps
immediately. Until ISPs can prove to an independent technical expert
that they can accurately measure consumer data consumption, they have no
business charging consumers overage fees for allegedly going over their
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“The debate around data caps has been premised on the
assumption that ISPs had the capacity to accurately count consumer data
usage. ISPs should no longer be afforded the benefit of that doubt.
Instead, ISPs have an obligation to consumers to suspend their data caps
until – or unless – they can accurately meter usage.
"The FCC has always made clear that calling something a data cap is not
an invitation to rip off subscribers. If consumers must rely on ISPs to
police themselves, then they are entitled to have their data caps
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accuracy of five of seven usage meters. This report follows earlier
reports of discrepancies by independent network engineers and ongoing
complaints of meter errors in consumer forums.
The following statement can be attributed to Michael Weinberg, Vice President, Public Knowledge:
“Public
Knowledge calls on all ISPs who use data caps to suspend those caps
immediately. Until ISPs can prove to an independent technical expert
that they can accurately measure consumer data consumption, they have no
business charging consumers overage fees for allegedly going over their
cap.
“The debate around data caps has been premised on the
assumption that ISPs had the capacity to accurately count consumer data
usage. ISPs should no longer be afforded the benefit of that doubt.
Instead, ISPs have an obligation to consumers to suspend their data caps
until – or unless – they can accurately meter usage.
"The FCC has always made clear that calling something a data cap is not
an invitation to rip off subscribers. If consumers must rely on ISPs to
police themselves, then they are entitled to have their data caps
suspended until the ISPs can guarantee that their meters are accurate."
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