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The Federal Communications Commission (FCC) today extended mandatory reporting of network outages to service provided by Voice Over Internet Protocol (VoIP) service.
The following is attributed to Harold Feld, legal director of Public Knowledge:
“We are pleased the FCC has extended outage reporting requirements to VoIP. As the Commission recognized, this reporting must be mandatory in order to collect the necessary data to analyze the outages. At the same time, we are disappointed that this data, as with other reported outage information, will not be made public.
“As we said in our comments filed with the Open Technology Initiative last fall, the reporting burden will be minimal on VoIP providers.
“We will continue to monitor the issue of voluntary outage reporting by broadband service providers given the uncertain status of the FCC authority over broadband service.”
Public Knowledge is a Washington D.C.- based public interest group working to defend consumer rights in the emerging digital culture. More information is available at http://www.publicknowledge.org.