In the matter of the implementation of the Affordable Connectivity Program, Public Knowledge and Common Sense Media encourage the Federal Communications Commission to:
- Use a hybrid approach when asking existing EBB participants to opt-in to or opt-out of continued internet service using the reduced ACP benefit. Subscribers who will not experience bill shock should opt-out; those who will should opt-in;
- Ensure ISPs inform consumers about the transition and service offerings;
- Allow the ACP benefit to be applied to existing grandfathered plans;
- Increase eligible uses of the device benefit;
- Allow schools and libraries to act as bulk purchasers;
- Establish minimum service standards;
- Create avenues for promoting and sharing information about the ACP.
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