Many phone carriers are phasing out older phone technology and replacing it with a service called interconnected Voice Over Internet Protocol (VOIP) – a service that makes calls using the internet. In fact, the majority of phone calls made today – approximately 70% – are made using VOIP.
But, unless the FCC takes action, the ability to make certain that consumers have access to phone service that works when they need it, can call 9-1-1 for help, or can receive assistance to help pay for phone service will disappear.
Join us on Friday, April 29 at 1:30pm ET for a discussion about the ongoing transition to VOIP technology, how the transition will impact consumers’ ability to communicate, and what the FCC can do to protect the public.
Moderator: Harold Feld, Senior Vice President, Public Knowledge
National Consumer Law Center
Communications Workers of America