How to Maintain Consumer Protections during the Phase-Out of Traditional Phone Service
How to Maintain Consumer Protections during the Phase-Out of Traditional Phone Service
How to Maintain Consumer Protections during the Phase-Out of Traditional Phone Service

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    Many phone carriers are phasing out older phone technology and replacing it with a service called interconnected Voice Over Internet Protocol (VOIP) – a service that makes calls using the internet. In fact, the majority of phone calls made today – approximately 70% – are made using VOIP.

    But, unless the FCC takes action, the ability to make certain that consumers have access to phone service that works when they need it, can call 9-1-1 for help, or can receive assistance to help pay for phone service will disappear.

    Join us on Friday, April 29 at 1:30pm ET for a discussion about the ongoing transition to VOIP technology, how the transition will impact consumers’ ability to communicate, and what the FCC can do to protect the public.

    Moderator: Harold Feld, Senior Vice President, Public Knowledge

    Panelists: 

    National Consumer Law Center

    Communications Workers of America

    Granite Telecommunications

    Voice Over Internet Protocol Petition

    Frequently Asked Questions About VoIP Classification